Please walk your dog friend well in advance before visiting the grooming salon.
Please arrive on time and when picking the dog, do not arrive too early, as this often gets the pet excited, which is a good thing in itself, but this often complicates the performance of grooming procedures substantially.
We recommend leaving the dog friend at the grooming salon for the duration of the grooming service and then picking it up at the agreed time. A dog is often much calmer when the owner is not around and a calm pet is much easier to groom. You may certainly also stay and wait if you want as long it doesn’t make trimming more difficult. In some cases, it is desirable that the owner stays if, for instance, there is a dog prone to aggressiveness, in which case the owner can also have a calming effect.
If your dog friend only needs/desires certain treats, please bring along your own treats. It’s good to reward using treats.
It is also good to note that sometimes the trimming times can be longer. Dogs are dogs and some are very well behaved and the trimming goes like a dance, but if the dog is for example particularly timid, doesn’t stay put or has a tendency to aggression, this usually means that you also have to proceed more calmly with the trimming procedures. The duration of the time is also affected by among other things, how the owner has reserved time. For example, if the dog has a lot of tangles and no additional time has been reserved for tangles, this will of course extend the trimming time and possibly we will not be able to start the next customer on time. The best way to influence this when booking an appointment is to examine a dog friend’s coat. Most of the time by examining/touching the fur, you can see if the fur needs for example, additional time in connection with trimming. Sure also if you know that your dog friend is, for example, more challenging/time consuming to trim then it is sure appropriate to reserve additional time for treatment when booking an appointment.
We also do not force dog friend’s to do anything. We have sure and competent grips and we specialize in dog grooming, but if the dog clearly does not allow some grooming procedures to be done, unfortunately we cannot do anything about this kind of thing. These are usually related in one way or another to the dog’s previous experiences.
We do our best to consider your dog’s possible special needs. However, we need to know about these needs in advance. If there are matters to consider separately, you can, for instance, send us a message at asiakaspalvelu@bonjourkoiratrimmaamo.fi. We will reply on the next business day at the latest. And of course, when booking an appointment, it is good to write any additional information to us.
Welcome!
