Data Controller:
BONJOUR Koiratrimmaamo & Co Oy
Kuutamokatu 4 A
02210 Espoo, Finland
Business ID: Y-2890533-8
Phone: +358 50 569 4653
Email: info@bonjourkoiratrimmaamo.fi
Contact Information for Registry Matters:
Niko Ojanen
Kuutamokatu 4 A
02210 Espoo, Finland
Business ID: Y-2890533-8
Phone: +358 50 569 4653
Email: info@bonjourkoiratrimmaamo.fi
Registry Name:
Customer Register of BONJOUR Koiratrimmaamo & Co Oy.
Purpose of Processing Personal Data:
Personal data is processed for the maintenance and management of customer relationships, including necessary contact and direct marketing related to the customer relationship.
Registry Content:
The following information is stored in the register: Customer’s first and last name, phone number, email address, dog’s name and breed, and information on marketing permissions and restrictions.
Regular Sources of Information:
Information is obtained from the customer through the appointment booking system, by phone, email, or other similar means.
Regular Disclosures of Information:
Information is used solely for managing customer relationships and is not regularly disclosed to third parties. However, information may be temporarily disclosed for the technical administration of the website (e.g., server or e-commerce platform management), for order fulfillment, for billing non-canceled appointments, and to authorities if required and permitted by law.
Transfer of Data Outside the EU or European Economic Area:
Data is not transferred outside the EU or the European Economic Area.
Data Retention and Disposal:
Customer register data is retained for the duration of the customer relationship. However, order, billing, and payment information is retained in accordance with other accounting records. Information that is no longer needed is securely destroyed.
Use of Cookies:
We may use cookies to track visitor traffic and improve the quality of service. These cookies are stored on the user’s computer.
Principles of Registry Protection:
The customer register is handled confidentially. The register is stored electronically, and any occasional paper copies are destroyed immediately and appropriately. The register is only accessed by individuals whose job responsibilities require it and who are bound by confidentiality. Each user of the register has a personal username and password.
Right to Access:
According to the Personal Data Act, everyone has the right to check what personal data concerning them has been stored in the register. A request for access must be submitted in a personally signed document or in a similarly verified form, or it can be made in person at our company. Requests should be sent to the contact person mentioned above, who is also responsible for responding to any additional information requests.
Data Updates:
Customers can update their name and email information in their profile in the appointment booking system. Additionally, customers can contact our designated contact person to update their information.
Other Rights Related to the Processing of Personal Data:
Customers have the right to prohibit the processing of their data for marketing purposes. A request to restrict the processing of data should be submitted by email to the contact person responsible for the register.