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FAQ

Below are frequently asked questions related to dog wellness and grooming services.

Generally, the answer is yes, you can bring your dog in for grooming during her heat. However, if you know that your dog is particularly sensitive or might be sensitive to certain procedures, like hand stripping, it may be better to reschedule the appointment just to be safe.

In general, it’s better if the dog is dropped off for grooming and picked up at the scheduled time, as dogs tend to be calmer during the grooming process when their owners are not present, making the grooming work easier. However, there are some exceptions where it might be better for the owner to be present, such as if the dog is aggressive and the owner’s assistance is needed.

It’s generally not recommended to bathe a dog before handstripping. Bathing can soften the hair, making handstripping more difficult and less effective. Handstripping works best when the coat is slightly coarse and in its natural state. If the dog has been bathed, it’s advisable to wait a few days before handstripping so the coat can return to its natural condition.

Grooming should be done every 4-12 weeks, but the interval can vary depending on the breed and coat type. Regular brushing and coat care are also important between grooming sessions. These services, including maintenance brushing, are also available with us.

Undercoat wash should be done approximately every 3-6 months, but the need can vary depending on the breed, coat condition, and the dog’s environment. Long-haired breeds with an undercoat may require more frequent washes. Castration can also affect shedding, potentially increasing hair loss and impacting coat quality. Shedding is often most noticeable in the spring and fall. You can also consult with our professionals for advice.

Unfortunately, we do not offer any show grooming services.

In short, yes. However, we cannot force a dog to have its nails trimmed if it resists despite our efforts. If nail trimming is particularly challenging, such as due to the dog’s timidity or aggression, please contact us first by email at asiakaspalvelu@bonjourkoiratrimmaamo.fi or by phone at +358 50 500 1285 (weekdays 8:00-16:00), so we can arrange a separate appointment for the more demanding nail trimming.

Cutting long nails very short all at once is unfortunately not recommended, as the nerve inside the nail, called the “quick,” is also longer. If too much of the nail is trimmed at once, there is a risk of cutting into the quick, which can cause bleeding and pain for the dog.

The safest way to shorten long nails is to do it gradually by trimming small portions regularly, allowing the quick to recede over time. This process can take time, but it is much more comfortable and safer for the dog.

If needed, we can begin regularly trimming the nails and monitor the progress to safely get them shorter over time.

A tangle in a dog’s coat refers to the matting and clumping of fur, forming knots or tufts. Matting is especially common in long-haired and curly-coated dogs and often occurs due to a lack of grooming or moisture. Untreated tangles can cause discomfort, skin irritation, and even infections for the dog.

If the tangles are small, they can first be detangled by brushing and using a detangling spray, which is available at our locations. For larger tangles, it’s best to use thinning scissors to remove them. Regular brushing and bathing help prevent new tangles from forming, and you can also bring your dog to us for brushing regularly.

A matted area in a dog’s coat often refers to the formation of multiple tangles that are tightly attached to the dog’s skin. In such cases, detangling the knots by brushing is practically impossible and can be very painful for the dog. The best and usually only solution is to shave the matted area along with the fur.

Shaving is the easiest and most pain-free option for the dog, as it prevents skin issues like infections and irritations that can arise from tangles pressed closely against the skin. Additionally, it allows the skin to breathe and heal if there is irritation or damage.

Once the matted areas have been shaved, it’s important to start regular grooming, such as brushing and bathing, to prevent similar issues in the future. Regular care helps keep the dog’s coat in good condition and prevents the formation of new tangles. You can also bring your dog to us for regular washing and brushing.

If a dog’s coat is tangled, creating a longer trim style can be challenging. The tangles must first be addressed, and this requires reserving extra time. Handling the tangles is important to avoid skin irritation and pain for the dog.

If there are many tangles, the best solution is usually to shave the coat short, as there often aren’t other options. After that, the coat is allowed to grow back and should be brushed regularly. This way, we ensure that in the future, if you wish, a longer style can be achieved.

If a dog’s coat is matted, creating a longer trim style is not possible until the matted areas have been addressed.

First, it’s important to shave the matted area/coat short to prevent skin irritation. After that, the coat is allowed to grow back and should be brushed regularly. Once the coat is in good condition again, we can assess the possibilities for achieving a longer trim style.